¡Help! I need somebody…
Like says a song by the iconic band “The Beatles” and it has also been the cry for help from traders in the Neuronaltrader community who have constantly asked for support at different stages of their trading process. We listened and compiled the concerns and set to work to devise processes that will be of real help to traders.
We have a wonderful, supportive community, a team that is always ready to attend to your requirements, doubts and support needs; however, we wanted to take a step forward and automate this possibility, as a process of attention to NeuroTraders.
our team design Help! yes. Help Neuronaltrader.
This article can be your favorite: Trader mind: 3 evil voices that attack them
Read on to find out what it’s all about.
What is Help Neuronaltrader?
See how we structured Help Neuronaltrader for traders.
This is an automated help system consisting of:
Personalized attention through Support Tickets
- Users will be able to submit support tickets when they require particular help or if they have a problem.
- With this ticket, the user can attach the screenshots of the failures, upload the bot or the situation.
- The ticket is assigned to an operator on duty to address the concern..
Forum space by category
- The user will now be able to report a general problem.
- Where you can share tips, advice and contributions to the community.
- Make requests pending public access.
- For those who do manual operations in Trader Studio
- a special space for CVMF multimercados product of the alliance with Renato Soare, pioneer of the methodology “How to Live from Financial Markets”; with testimonials of success stories.
Live chat with support.
It’s a functionality that we are working on to have it enabled for our entire community very soon. If you want to see how it works our CEO & Founder Jesús Rueda and Domingo tell you right now.
What does Help Neuronaltrader represent?
We need you to continue contributing to our growth, our growth and your growth, therefore, it’s very important that you try this powerful tool to support the trader of our Neuronaltrader community and let us know what you thought and if we contribute to improve your trading experience.
Try this update right now here
Join and comment in the Telegram community in detail, how is your experience after Help from Neuronaltrader a new help for traders to accompany them in trading that results in traders developing and growing, which brings us closer to reaching our Neuronaltrader goal of Giving value to your assets!
Important: The information and/or knowledge expressed in this article shouldn’t be taken as investment recommendations or financial advice. All investments and/or actions involve a risk and each person is responsible for researching, educating and analyzing before making an investment decision.
